Information
SHIPPING POLICY

Shipping Overview

We are committed to delivering your carefully curated selections with efficiency and care. Every order is processed through a streamlined system to ensure your items are prepared for shipment within 1-2 business days. Our team meticulously verifies each product to meet quality standards before dispatch, guaranteeing that your purchase arrives in pristine condition. Whether you're updating your wardrobe or exploring new styles, our logistics network is designed to support your needs with reliability.

Shipping Timeframe

Processing typically takes 1-2 business days after order confirmation, excluding weekends and holidays. Delivery durations vary based on your location and selected shipping method. For domestic destinations, expect your package within 5-10 business days post-dispatch. International deliveries may require additional transit time due to customs clearance. Rest assured, we prioritize timely fulfillment while accommodating unforeseen logistical delays.

Shipping Costs

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more (up to $9,999).

Shipping fees are automatically calculated at checkout based on your order subtotal. Promotional discounts may occasionally alter these terms, which will be clearly displayed during purchase.

Shipping Regions

Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Unavailable destinations include conflict zones and jurisdictions with restrictive import policies. During checkout, enter your address to confirm serviceability. For inquiries about specific locations, contact our support team at [email protected].

Order Tracking

Once your order ships, you'll receive a confirmation email containing a tracking number and a link to monitor your package's journey. For consolidated orders with multiple items, tracking updates may reflect partial shipments. If you encounter issues accessing tracking information, ensure your email filters aren’t diverting our messages to spam folders.

Delayed or Lost Shipments

While rare, delays can occur due to carrier disruptions or customs inspections. If your shipment exceeds the estimated delivery window by more than 5 business days, please first check the tracking details for updates. For unresolved cases or lost packages, contact us at [email protected] with your order number. We’ll collaborate with the carrier to locate your items or initiate a resolution process within 48 hours.

Customs & Import Duties

International shipments may incur customs fees, taxes, or import duties determined by your local authorities. These charges are the recipient's responsibility and are not included in your order total. We recommend consulting your country’s customs office to estimate potential costs. Note that delivery timelines may extend if packages undergo customs inspections. Unfortunately, we cannot reimburse these fees or adjust declared values on shipments.
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